- ORDERS over $100 will be rewarded with FREE SHIPPING
- Ash and Oak work with both the Australia Post and Sendle
- Please allow 5-7 days depending on Statewide or Interstate
- Please allow an extra 2 days for Rural and Remote.
Returns will be accepted if the product has been unworn and only those purchased online at ashandoakonline.com, but please remember each piece is handmade and colours and textures can differ slightly from piece to piece. We believe this adds to the uniqueness of our jewellery.
Steps required to return items bought online:
- All returns must include the Ash and Oak label (attached)
- Item must be place back into the wrapped bag it came in
- NO damage to the product
- Products will be returned at the customer's expense, securely wrapped (bubbly wrap) and correctly addressed to Ash and Oak so no damage to the product can occur in transit.
Ash and Oak reserves the right to deny any refund if the guidelines for the return product are not met.
Products purchased from our ASH and OAK Warehouse Studio wcan only be exchanged at 73 Coogee Street, Mount Hawthorn WA 6016
ASH and OAK
73 Coogee Street,
MOUNT HAWTHORN WA
PLEASE CONTACT us on 0439 430 014 if you have any further questions.